Microgen Product Support

Tel: 0845 230 0318

Email: supportdesk@microgen.com

For email reporting of specific support issues, please use the following email addresses by product/service line:

Microgen Accounting Hub

Microgen Aptitude

Tel: 0845 230 0319
Fax: 020 7239 8402

Email: mah.support@microgen.com

Email: aptitude.support@microgen.com

Microgen BACS: Bacway-IP

Microgen Billing

Email: customers@microgen.com

Tel: 0845 370 7036
Bacway IP Professional Customers

Tel: 0845 370 7046
All other customers

Email: bacstel.support@microgen.com

Tel: 0870 870 2793
All customers

Email: customers@microgen.com

Microgen Cortex

Microgen Dart

Tel: 0845 230 0319
Email: cortex.support@microgen.com

Tel: 0845 230 0319
Email: dart.support@microgen.com

Microgen Energy Trading Systems

Microgen MVQuery

Email: energy.support@microgen.com

Email: mvs.support@microgen.com

Microgen OST Business Rules

Microgen PCS

Tel: 0845 230 0319
Email: ost.support@microgen.com

Tel: 0845 230 0319
Fax: 020 7239 8402
Email: pcs.support@microgen.com

Microgen Asset and Wealth Management Division

Microgen Interlink (UK customers only)

Microgen Common Knowledge (UK Customers Only)

Tel: 0845 230 9011
Email: interlink.support@microgen.com

Tel: 0845 230 9022
Email: ck.support@microgen.com

Microgen 4Series

Microgen 5Series

Tel: 0845 370 0960
Email: 4seriessupport@microgen.com

Tel: 0845 370 0960
Email: 5seriessupport@microgen.com

Microgen Socrates

Microgen G3 and Microgen Hestia

Tel: 0845 370 0970
Email: socrates.support@microgen.com

Tel: 0845 370 0950
Email: g3.support@microgen.com

Microgen South Africa: AIMS and Interlink

Tel: +27 (0) 21 799 9888
Email: support@microgen.co.za

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