Microgen Product Support



Welcome to the Microgen Product Support site.

Below are all the details that you will need if you need to contact us about any support issues.

 

GENERAL SUPPORT ENQUIRIES:

Tel: 0845 230 0318
Email: servicedesk@microgen.com



SPECIFIC SUPPORT ENQUIRIES:

Microgen Accounting Hub

Tel: 0845 230 0317
Email: mah.support@microgen.com

Microgen Aptitude

Tel: 0845 230 0317
Email: aptitude.support@microgen.com

Microgen BACS: Bacway-IP

Tel: 0845 370 7036
Email: bacstel.support@microgen.com

Bacway IP Professional Customers

Tel: 0845 370 7036
Email: bacstel.support@microgen.com

All other customers
Tel: 0845 370 7046
Email: bacstel.support@microgen.com

Microgen Billing

Tel: 0870 870 2793
Email: customers@microgen.com

 

Microgen Musketeer

Tel: 0845 230 0319
Email: musketeer.support@microgen.com

Microgen Cortex

Tel: 0845 230 0319
Email: cortex.support@microgen.com

Microgen Dart

Tel: 0845 230 0319
Email: dart.support@microgen.com

Microgen Energy Trading Systems

Email: energy.support@microgen.com

Microgen MVQuery

Email: mvs.support@microgen.com

Microgen OST Business Rules

Tel: 0845 230 0317
Email: ost.support@microgen.com

Microgen PCS

Tel: 0845 230 0317
Email: pcs.support@microgen.com

Microgen Asset and Wealth Management Products

Client Login >

Microgen Interlink
(UK customers only)

Tel: 0845 230 9011
Email: interlink.support@microgen.com

Microgen Common Knowledge
(UK Customers Only)

Tel: 0845 230 9022
Email: ck.support@microgen.com

Microgen 4Series

Tel: 0845 370 0960
Email: 4seriessupport@microgen.com

Microgen 5Series

Tel: 0845 370 0960
Email: 5seriessupport@microgen.com

Microgen Socrates

Tel: 0845 370 0970
Email: socrates.support@microgen.com

Microgen G3 and Microgen Hestia

Tel: 0845 370 0950
Email: g3.support@microgen.com

Microgen South Africa:
AIMS and Interlink

Tel: +27 (0) 21 799 9888
Email: support@microgen.com