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Services

Microgen has worked with a broad range of industries to deliver software, solutions and services that have contributed to the operational effectiveness and efficiency of core business processes. For organisations, both major and minor IT implementations, represent points of risk and Microgen seeks to reduce this risk through the use of best practice and proven strategies and methodologies.

Services Microgen provide include:


Business Intelligence, Data warehousing and Business Performance management: Microgen specialises in providing best practice implementations, utilising pragmatic and proven approaches and architectures.


Software Acceptance: Microgen offers full software testing and acceptance services, enabling companies to ensure systems can cope with the demands that will be placed upon them whilst helping them to reduce costs, mitigate risk and increase business efficiency.


Application Management: Microgen is able to deliver cost effective support services to meet the current demands of both the business and IT communities.


Billing Services: Microgen is a leader in the provision of billing services, operating a multi-channel billing service from print to eBilling.


Document Management: Microgen's web based document management services allow all scanned and electronic documents to be accessible via a secure web access or direct link.


Training: Microgen offer several levels of accreditation for Microgen Aptitude users.