Billing & Database Management

Microgen is a leading provider of managed billing services and solutions, providing multi-channel billing services for customers across a variety of industry sectors.

Through Microgen's extensive range of solutions, an organisation's billing data can be seamlessly processed and managed from a single point to deliver one or more of a range of services including invoice print and distribution, interactive e-Billing, bill data analysis and online viewing of invoices.

With no software to install, no systems to manage and minimal up front expenditure required, Microgen offers organisations a cost effective way to maximise the effectiveness of their billing process.

Whether a client requires the complete managed service or just part, Microgen provides the answer with a comprehensive range of options:

Replacement of an entire legacy system with an end-to-end solution encompassing the print and mail of documents, through to storage and online viewing and presentation
Online access to all sales ledger documents for credit controllers and customer service representatives, reducing customer query response times and improving cash flow
Enhanced customer service through the online presentation of invoices, statements, credit notes and other customer communications
Self service functionality for customers with online bill analysis and report generation

For more information

Microgen Aptitude Case Studies and Presentations